When BOB heard his benefits were changing to become a single monthly Universal Credit payment, he got ready to Bank, go Online and Budget so that he could claim.
Banking
Universal Credit can only be paid into a bank account. Set one up or use the one you already have.
This Money Advice Service information explains what you need to do to set one up.
For further information, contact us.
Online
All claims are managed online, so you need to know where you can access the internet and you need the skills to go online.
Digital Communities Wales can tell you where you can find the nearest public computer.
Our Money Advisors can also signpost you to help with using computers and the internet.
Budgeting
You need to plan your budget. Universal Credit is paid monthly rather than weekly or fortnightly. The Money Advice Service has a Money Manager tool to help you start budgeting.
What else did BOB do?
- He made an email address
- He registered on www.GOV.UK/VERIFY
- He started saving a couple of pounds each week so he had money before his first UC payment (it takes at least five or six weeks for your first payment to arrive after you make your claim)